LetsVPN: Terms of service, clause by clause

These terms cover your use of LetsVPN, the related site domains and the related services. The site and the services are owned and operated by the LetsVPN team, and accepting them creates a legally binding agreement between us.

General

We want every customer to get a good service, so please read the terms before you visit the site or use the service.

Accepting them means a legally binding agreement exists between you and the LetsVPN team.

The LetsVPN service

What you are buying is a virtual private network service, built on servers, transmission links, routers, IP addresses and the other devices and protocols that move data across our network. Use it in line with these terms.

Usage policy

Using the LetsVPN service means you agree to all of this:

• Do not use the system for spam, port scanning, open proxy or relay hunting, subscription mail, unsolicited mail or any kind of bulk mail, even when it finally leaves from another server;
• Do not launch pop-up advertising from our service;
• Do not attack any other computer or network while using the service;
• Do not use the service for anything that could damage our network or other people.

Knowing and obeying the laws of your jurisdiction is your own responsibility. LetsVPN carries no liability of any kind for what users do.

Breaking this usage policy or the terms can end your account without refund, and you may owe us the full damage, including third-party claims, legal fees and court costs.

You may download the software, updates, patches and other utilities to your phone or connected device. The licence is non-exclusive and limited: use the software only for the purposes stated when we provide it and only under these terms; modifying it, passing it to unauthorised parties, reverse engineering it or using it in any way we have not authorised is not allowed.

Disclaimers

We try to keep the site and the service online, but both are provided as is and as available, and we give no express or implied warranty about the accuracy of anything published there or its fitness for a particular purpose.

Real coverage, speed, location and quality differ. Outside limited maintenance windows we aim to stay available, but emergency situations, third-party outages, transmission, device or network limits, interference and signal strength can make the service unavailable, interrupted, refused, restricted or reduced.

We do not promise the service will meet your needs, stay uninterrupted, timely, safe or error free, nor that defects get fixed. You decide to visit the site and use the service and carry the risk yourself.

We log no user activity, such as the sites you visit, DNS queries or mail; we only record attempts to reach our servers, for troubleshooting and improvement. We take part in no form of surveillance and pass no personal information to third parties.

Changes to the terms

The terms may change from time to time without separate notice. Every change lands in the revised agreement published on the site and takes effect on publication unless stated otherwise; major changes get flagged through the app or while you browse.

Last but not least

LetsVPN believes in consumer privacy, security and network freedom, and manages its privacy and personal information accordingly. Any question can be answered through the support mailbox.

Questions? Reach us at letsvpn@rbox.me.